The Coronavirus pandemic has driven many corporates to opt for a strict lockdown measure. But work cannot stop in these distressing times. So, people chose videotelephony to compensate for physical presence in offices. The lockdown period sees a sudden spike in videotelephony due to this. The telecom industry is also seeing a lot of offshore in terms of load.
People are using various online applications like Google Duo, Skype, Meet, WhatsApp, Zoom, Google classrooms, and many more to perform official activities. All of this enables official communication and provides a common ground to conduct meetings among teams and employees. But, this does not feel the same as it used to in official meetings while in physical presence. Before the Coronavirus pandemic, people never used such technologies to get official work done.
This is a major reason as to why many people are facing difficulties. Google has published an official blog to address these issues. Following are the 5 tips Google gives you to have a better videotelephony experience.
5 tips to help you have better videotelephony experience
- Always provide feedback
Always give verbal feedback to let your partner know whether you can understand everything. Do not treat online communication as any different from physical interaction. But many of you actually do not want to interact, so you turn your mic off. Refrain from these activities. Small sentences of appreciation or verbal feedback like ‘okay’ goes a long way into serving as a good communication procedure.
- Try to maintain eye contact and use hand gestures
Maintaining eye contact in any virtual meeting is as important as its real-world physical counterpart. Always face the people you are conversing with and use visual gestures using your hand to give better feedback. According to researchers visual cues using your hands make it for an easy conversation altogether.
- An informal and personal conversation is important
In all official meetings, the conversation starts off with some small informal conversations. This helps lighten the mood for the stressful meeting coming ahead. It is very important to have a small personal connection with your colleagues in order to have full work efficiency. It is proven that this helps increase work output because humans are not robots.
- Have an open conversation with your colleagues
Always have an open conversation with your teammates. Do not go on blaming people left and right due to online meetings. Always keep an open-minded conversation and understand what your team member has to say for himself/herself.
- Remember to pass the talking stick
Google says that conversations on calls are less dynamic and the talking stick gets passed less often. This means that not all team members get an equal opportunity to convey their points in a video call.
Let us know what you think about these statements made by Google. Till then enjoy Videotelephony!
Suryapratim Ray is an engineer, author, robotics hobbyist, and an active Quoran. Being a technical blogger, he covers the good, bad, and ugly of science on a regular basis at Sciencenews18. In addition to his passion for writing, he’s equally keen on learning classical music.